刚到悉尼那周,我因为48小时没回导师的约见邮件,被私信提醒‘Please be mindful of communication expectations’——那一刻我才明白:在澳洲,不及时回邮件=不专业。
? 邮件时效:不是越快越好,而是要在“黄金窗口”内响应
- 学术邮件(教授/TA):建议24小时内回复,哪怕只是写一句‘Thank you for your email. I’ll prepare the materials and reply in detail by tomorrow.’ 举个真实案例:墨尔本大学工程系有位博士生因超过72小时未读邮件,课题组会议资格被临时取消。
- 行政事务(选课/签证/住宿):学校部门通常承诺3个工作日内答复,你应在此基础上+1天缓冲期回应。比如ANU住房办公室发来确认信,最好在48小时内确认入住意向,否则床位可能释放给候补名单。
- 实习/求职沟通:HR邮件必须12小时内首响!去年布里斯班一家科技公司招聘实习生,两名候选人能力相当,最终录用的是当晚9点回复‘Available for interview tomorrow’的人。
? 内容格式:别用中式客气话,澳洲人要的是“清晰+直接”
我第一次给UTS导师发邮件用了‘您好,打扰您宝贵时间……万分感激’,结果收到回复:‘Please state your request clearly in the first paragraph.’ 后来才懂规矩:倒金字塔结构才是王道。
Subject: Request for Extension on BUS700 Assessment Due 15 Apr
Dear Dr. Wilson,
I’m writing to request a 3-day extension for the BUS700 literature review (due 15 Apr), as I’ve been unwell with confirmed medical leave from 8–12 Apr (certificate attached).
The draft is 80% complete, and I aim to submit by 18 Apr. Please let me know if this is acceptable.
Best regards,
Yating Chen
Student ID: 1234567
Dear Dr. Wilson,
I’m writing to request a 3-day extension for the BUS700 literature review (due 15 Apr), as I’ve been unwell with confirmed medical leave from 8–12 Apr (certificate attached).
The draft is 80% complete, and I aim to submit by 18 Apr. Please let me know if this is acceptable.
Best regards,
Yating Chen
Student ID: 1234567
✅ 关键要素:明确主题 + 直接诉求 + 简要依据 + 礼貌结尾


